銀行英語情景口語 第189期:銀行卡業(yè)務(wù) 領(lǐng)卡(1)
How can I help you? 我能如何為您效勞?
Hello. I'd like to speak to someone regarding my card. 你好。我想找個(gè)人談?wù)動(dòng)嘘P(guān)我的卡的事情。
Sorry, I'm not quite sure if I understand. 對(duì)不起，我不能十分肯定是否理解了您的意思。
In what way, Sir? Has your card been stolen? 是關(guān)于哪方面的，先生?您的信用卡被盜了嗎?
No, no. Nothing at all like that. 沒有，沒有。完全不是這樣的。
It's just that I applied for a credit card with you a while ago,my application was accepted, but I'm still waiting for my card. 只是我之前在你們這里申請(qǐng)過信用卡，我的申請(qǐng)被接受了，但我的卡還沒有到啊。
Oh, I see, Sir. Well, it does take 5 working days to issue and post the card. 噢，我明白了，先生。嗯，發(fā)卡和寄卡的確需要用5個(gè)工作日的時(shí)間。
Yes, my application was accepted last Friday. 是呀，我的申請(qǐng)是上星期五通過的。
Now it's Wednesday, that's more than 5 days. 現(xiàn)在是星期三，超過5天了。
Sorry, Sir, but it's 5 working days. 對(duì)不起，先生，是5個(gè)工作日。
This does not include weekends, so your card should be with you later this week. 不包括周末，所以您的信用卡應(yīng)在本周晚些時(shí)候到您那里。
Of course! How silly of me! Yes, 5 working days would mean this Friday, at the earliest. 當(dāng)然啦!我真笨!是呀，5個(gè)工作日最早也得到本周五啊。
I see. I'm sorry to trouble you. 我明白了。很抱歉麻煩你了。
It's no trouble at all, Sir. 一點(diǎn)兒都不麻煩，先生。
Is there anything else I can help you with today? 我今天還有什么可以幫您的嗎?
Nothing, thanks. I again apologise for the misunderstanding, bye for now. 沒有了，謝謝。我為我的誤解再一次道歉啦，再見。
