銀行英語情景口語 第189期:銀行卡業(yè)務 領卡(1)

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How can I help you? 我能如何為您效勞?

Hello. I'd like to speak to someone regarding my card. 你好。我想找個人談談有關我的卡的事情。

Sorry, I'm not quite sure if I understand. 對不起，我不能十分肯定是否理解了您的意思。

In what way, Sir? Has your card been stolen? 是關于哪方面的，先生?您的信用卡被盜了嗎?

No, no. Nothing at all like that. 沒有，沒有。完全不是這樣的。

It's just that I applied for a credit card with you a while ago,my application was accepted, but I'm still waiting for my card. 只是我之前在你們這里申請過信用卡，我的申請被接受了，但我的卡還沒有到啊。

Oh, I see, Sir. Well, it does take 5 working days to issue and post the card. 噢，我明白了，先生。嗯，發(fā)卡和寄卡的確需要用5個工作日的時間。

Yes, my application was accepted last Friday. 是呀，我的申請是上星期五通過的。

Now it's Wednesday, that's more than 5 days. 現在是星期三，超過5天了。

Sorry, Sir, but it's 5 working days. 對不起，先生，是5個工作日。

This does not include weekends, so your card should be with you later this week. 不包括周末，所以您的信用卡應在本周晚些時候到您那里。

Of course! How silly of me! Yes, 5 working days would mean this Friday, at the earliest. 當然啦!我真笨!是呀，5個工作日最早也得到本周五啊。

I see. I'm sorry to trouble you. 我明白了。很抱歉麻煩你了。

It's no trouble at all, Sir. 一點兒都不麻煩，先生。

Is there anything else I can help you with today? 我今天還有什么可以幫您的嗎?

Nothing, thanks. I again apologise for the misunderstanding, bye for now. 沒有了，謝謝。我為我的誤解再一次道歉啦，再見。