Subject:Quality control
Dear all,
Many companies believe that Quality Control begins with inspection of the final product. However, we at Shanghai Corporation believe the opposite.As W.Edwards Deming said,“Quality begins in the boardroom.”In other words, quality has to start from the top and be built in at every level of production or process.Quality is pride of workmanship, whether that personis CEO, Departmental manager, office employee or factory worker.We believe that quality results in lower prices for our customers because if we get our product right the first time then this removes the need for any costly repair work.A quality product leads to loyal customers who expect and receive the best from us.Our motto is“Quality, first, foremost and forever.”
Sincerely,
Alex Wang
CEO
Shanghai Corporation
致全體員工:
許多公司認(rèn)為質(zhì)量控制是從檢驗(yàn)最終產(chǎn)品開(kāi)始的。然而,我們上海公司的觀點(diǎn)正好相反。正如W.愛(ài)德華茲·戴明所說(shuō),“產(chǎn)品質(zhì)量發(fā)端于董事會(huì)。”也就是說(shuō),產(chǎn)品質(zhì)量必須從上層開(kāi)始重視,并且根植于生產(chǎn)加工的每一個(gè)層面。產(chǎn)品質(zhì)量是值得每個(gè)勞動(dòng)者引以為豪的,無(wú)論他/她是首席執(zhí)行官、部門(mén)經(jīng)理、辦公室職員還是工人。我們相信,好的產(chǎn)品質(zhì)量會(huì)給我們的消費(fèi)者帶來(lái)更低的價(jià)格,因?yàn)椋绻覀円婚_(kāi)始就把產(chǎn)品做好,就將省去所有昂貴的修補(bǔ)費(fèi)用。高質(zhì)量的產(chǎn)品能夠帶來(lái)忠實(shí)的消費(fèi)者,他們期待著我們提供最好的產(chǎn)品,并且能夠從我們這里得到最好的產(chǎn)品。我們的宗旨就是“質(zhì)量領(lǐng)先,質(zhì)量至上,質(zhì)量恒久”。
亞歷克斯·王謹(jǐn)啟
首席執(zhí)行官
上海公司
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