Dialogue A
A:Here is the fried beef with green pepper and onion.
B:Mm,It looks good.And I have ordered another dish-plain fried shrimps.
A:It's coming.
B:What is this?
A:It's sweet and sour pork.
B:I'm afraid there is a mistake.I ordered a sweet and sour fish.
A:I'm sorry,sir. I got it wrong. Will you keep the sweet and sour pork,or should I get the sweet and sour fish for you?
B:That's all right.I'll take it anyway.
A:Thank you very much.
Dialogue B
Mr Bell(B) is having his last dish.He finds it different from what he has ordered.
B:Excuse me, sir. I ordered the hairy crab but you gave me the green crab.
Waiter(W):I'm sorry, sir.I'll get you the head-waiter.(Soon the head-waiter(HW)comes.)
HW:I'm awfully sorry.There must have been some mistake.I do apologize for giving you the wrong dish.I'll change it immediately for you.The crab will take 15minutes to prepare.Would you take come complimentary drink while waiting?
B:I'm afraid I don't have enough time to wait for the next crab.I have an appointment at 7∶00 in my room.Now it's 6∶45.
HW:Oh, you are staying at our hotel.Mr…
B:Bell,Henry Bell.
HW:Room…?
B:Room 908.
HW:Oh,Mr Bell,I shall ask the Room Service to serve you a snack at 9∶30 tonight,and you'll have your favorite hairy crab.It's all on the house.And now try the green crab if you don't mind.We'll cross the green crab off the bill.
B:That's good.Thank you.
HW:Thank you for telling us,Mr Bell.I assure you it won't happen again.Please take your time and enjoy yourself.And I hope you have a good time at our hotel.
Words and Expressions
shrimp n.蝦
plain fried shrimps 清炒蝦仁
sour a.酸味的
sweet and sour pork糖醋肉
apologize vi.道歉
complimentary a.免費贈送的