服務英語·火車 情景對話

服務英語·火車 情景對話

1. 購買火車票

S=Staff (工作人員) P=Passenger (乘客)

S: Good afternoon, sir. What can I do for you?

先生下午好。有什么需要幫忙的嗎？

P: Good afternoon. Please give me a one-way ticket to Beijing.

下午好。請給我一張去北京的單程票。

* * *

S: Which day do you prefer?

您打算坐哪一天的火車？

P: I want to take the train on March 30th.

我想坐3月30號的車。

* * *

S: What train will you take?

你要坐哪一班火車？

P: I don't know exactly which train I should take to get to Beijing. But I want to take a train which runs at night, a whole night is better. Is there a train like this?

我不太清楚都有哪些車到北京，不過我想坐晚上的火車，最好是一晚上的。有沒有這樣的列車？

* * *

S: Then I suggest you take the train K111. It sets off at 10:00 p.m. on the first day and gets to Beijing at 6:00 a.m. on the next day, which runs just one night. Is that OK?

那我建議您乘坐K111。這趟車前一天晚上10點發(fā)車，第二天早上6點到達北京，正好是一晚上。怎么樣？

P: Fine. I will take this one.

可以。那我就乘這輛了。

* * *

S: Well, what kind of ticket do you prefer, hard seat, soft seat, hard berth or soft berth?

好的，您想要哪種票？硬座、軟座、硬臥還是軟臥？

P: I choose the soft berth.

我要軟臥。

* * *

S: There are upper berth and lower berth, which one do you like?

軟臥有上鋪和下鋪，您想要哪種？

P: Upper berth.

上鋪。

* * *

S: I am sorry, sir. The tickets for the sleeper of K111 on March 20th have been sold out.

先生不好意思，3月20日K111車次的軟臥已經售完了。

P: Can I make a reservation on another train?

我可以預購另一班火車嗎？

* * *

S: Of course.

當然可以。

P: How about the train of T222? Does it pass by or go to Beijing?

那么T222車呢？這趟車經過或是到達北京嗎？

* * *

S: Wait a moment, I will check it for you. Yeah, this train also arrives at Beijing.

稍等片刻，我?guī)湍橐幌隆Ｊ堑?，這輛車也到北京。

P: Are there any tickets for the sleeper of this train?

那這趟車還有臥鋪票嗎？

* * *

S: Let me see. Yes.

讓我看一下。有。

P: Then give me the ticket of this train.

那就給我這趟車的票吧。

* * *

S: How many tickets would you like?

您要買幾張票？

P: One ticket.

一張票。

* * *

S: Ok, please confirm the information. You want to buy a ticket for the upper berth of soft sleeper of the train T222, which will leave for Beijing on March 20th. Is it right?

好的。請確認一下信息，您要買的是3月20日前往北京的T222次列車的軟臥上鋪，對嗎？

P: Yes, all the information is right.

是的，所有的信息都正確。

* * *

S: It is 150 yuan in total.

一共150元。

P: Here is money.

給你錢。

* * *

S: This is your 200 yuan bill. Here is your change 50 yuan. Please keep it well.

收您200元，找您50元。請收好。

P: Thank you.

謝謝你。

* * *

S: You are welcome.

不用謝。

2. 上火車前

S=Staff (工作人員) P=Passenger (乘客)

S: Good morning, sir. May I help you?

先生早上好。有需要幫助的嗎？

P: Good morning. Where do I board the train, please?

早上好。請問我應該在哪兒上車？

* * *

S: You should go to the waiting room first. In the waiting room you can go to several platforms.

您應該先去候車廳。候車室可以通向好幾個站臺。

P: There are so many waiting rooms in the railway station. Which one should I stay in to wait for my train?

火車站有這么多候車廳，我應該去哪一個等車呢？

* * *

S: The notice board near the entrance will tell you which waiting room you need for your train.

入口附近的公告板上有你要乘坐車次的候車室編號。

P: And which platform is our train at?

那我們坐的那趟車停在哪個站臺？

* * *

S: Which train will you take?

您要乘坐哪一輛車？

P: T222.

T222次車。

* * *

S: Just a minute, I have to check it for you. You should go to the platform 5 to get on your train.

稍等片刻，我得幫您查一下。您要去第五站臺乘車。

P: Ok. Could you tell me how to go to the platform?

好的。你能告訴我去站臺怎么走嗎？

* * *

S: Just go straight ahead and you will see the sign of the platform.

一直向前走你就能看到站臺的標志了。

P: I see. Thank you very much.

知道了，十分感謝。

* * *

S: Good morning, sir. Please show me your ticket.

您好，請出示您的車票。

P: Here you are. Excuse me, can you help me find my seat?

給你。勞駕，你能幫我找一下座位嗎？

* * *

S: Let me take a look at your ticket. It says which seat is yours.

讓我看一下你的車票吧，上面有你的座位號。

P: Alright.

好的。

* * *

S: Your seat is on the first row of this carriage. And you will see it as soon as you get on the train.

您的座位就在車廂的第一排。你一上車就能看到了。

P: Really? That's great.

真的嗎，那就太好了。

* * *

S: Can I help you with your bags?

用我?guī)湍嵝欣顔幔?/p>

P: No, thanks. My bag is quite light.

謝謝，不用了。我的包很輕的。

3. 在火車上

S=Staff (工作人員) P=Passenger (乘客)

P: Excuse me. Can I buy food on the train?

打擾一下，請問我能在火車上買到食品嗎？

S: A crew member will come by with food for sale.

乘務員會從你身邊經過賣東西。

* * *

P: Is there a restaurant car on the train? Can you show me where it is please?

火車上有餐車嗎？你能告訴我它在哪兒嗎？

S: Yes, there is a restaurant carriage next to the soft sleeper carriage.

是的，有餐車，在軟臥車廂旁邊。

* * *

P: When will it begin to offer the supper?

那它什么時候開始供應晚餐？

S: Our restaurant car opens at 6:00 p.m. for supper.

我們的餐車晚上6點開始供應晚餐。

* * *

P: I see.

我知道了。

S: Excuse me, sir. I want to know if the little boy who sits beside you is your son.

打擾一下，先生，我想知道你是旁邊這個小男孩的父親嗎？

* * *

P: Yes.

是的。

S: Have you bought a ticket for him?

那你給他買票了嗎？

* * *

P: No, he is just a child.

沒有，他還只是個孩子。

S: But your child seems to have been already over 1.4m, please buy an adult ticket.

但是你的小孩看起來已經超過1.4米了，請買大人票。

* * *

P: Ok, I will buy a ticket for him right now.

好的，那我現(xiàn)在就幫他買票。

S: Thanks for your cooperation.

謝謝您的合作。

* * *

P: Why is the train stopping now?

火車現(xiàn)在怎么停下了？

S: This is a temporary stop.

現(xiàn)在是臨時停車。

* * *

P: How long shall we stop here?

請問要在這停車多久？

S: Just 10 minutes.

只停10分鐘。

* * *

P: Then can we arrive at our destination on schedule?

那我們還能正點到達終點站嗎？

S: I am apologizing to every passenger for the train will be late for 20 minutes because of the climate.

不好意思，各位旅客。由于天氣原因，列車將晚點20分鐘。

* * *

P: That's all right. It is out of our control.

沒關系，這也是沒有辦法的事情。

S: I am appreciating your understanding. Our next stop will be Beijing Railway Station. Please be prepared to get off.

謝謝您的體諒。下一站將要到達北京車站，請您提前做好下車的準備。