服務(wù)英語·樓層服務(wù) 黃金句

服務(wù)英語·樓層服務(wù) 黃金句

1. 提供服務(wù)

1) Tenth floor service desk, what can I do for you?

這是10樓服務(wù)臺，有什么可以幫您？

2) May I show you to your room, please?

我可以領(lǐng)您到您的房間嗎？

3) Welcome to our hotel, sir.

歡迎您來到我們飯店。

4) If you want something, please push the bell.

如果您有什么需要，請按電鈴。

5) I am glad to serve you.

很高興為您服務(wù)。

6) I am an attendant on this floor. What can I do for you?

我是樓層服務(wù)員，我能為您做什么？

7) Do you want hot water and cold water now?

您現(xiàn)在需要熱水和冷水嗎？

8) This is the light switch and that is the temperature adjuster, sir.

先生，這是電燈開關(guān)，那是溫度調(diào)節(jié)器。

9) There are closed-circuit television programs from 8 p.m. to 2 a.m. every day.

每天晚上8點到次日2點播放飯店閉路電視節(jié)目。

10) Your room number is 8705. Let me show you up there.

您的房號是8705，我領(lǐng)您去。

11) Let me tell you something about the service in our hotel.

我簡單向您介紹一下飯店提供的服務(wù)。

12) Let me help you with your luggage.

我來幫您提行李。

13) If you need anything, please push this button and call the service or dial 8100, the Housekeeping Service Centre.

如果您需要服務(wù)，請按電鈴叫房間服務(wù)或撥電話8100，那是客房服務(wù)中心。

14) We will send the tea to the room when the visitors come.

您的客人來訪時，我們會送茶水進房間的。

15) If you want to have your shoes polished, please put them outside the door.

如果您希望我們幫您擦皮鞋，請將鞋放在門外。

2. 要求&回應(yīng)服務(wù)

1) Would you please give me some envelopes and writing paper?

請給我一些信封和信紙，好嗎？

2) Just a moment, please. I'll bring you some soon.

請稍等，我馬上給您拿來。

3) I felt a bit cold when I slept. Please bring me a blanket.

我入睡時感覺有些冷，請給我一條毛毯。

4) The soap in the toilet is used up. Would you please give me a new one?

衛(wèi)生間的香皂用完了。請給我再添一塊新的好嗎？

5) I'll send it up to your room, just one moment, please.

我馬上送到您的房間來，請稍等。

6) Good morning, Housekeeping Service Centre. What can I do for you?

早上好，客房服務(wù)中心，我能為您做什么？

7) The room light is too dim, please get me a brighter one.

房間燈光太暗，可否換一個亮燈泡。

8) Some of my friends will come and see me this afternoon. Could you please bring me more tea cups and chairs?

今天下午有幾個朋友要來看我，請給我送些杯子和椅子好嗎？

9) I will send them at once.

我馬上就送來。

10) I'm leaving for Shanghai today and will be back in two days, can this room be kept for me?

我今天要到上海去，兩天后回來，這間房可以保留給我嗎？

11) Certainly, but you will have to pay for it as usual.

可以，不過您在這期間要照付房費。

12) If someone looks for me, please tell him that I will be back after 10 o'clock.

如果有人來找我，請告訴他我10點后回來。

13) I will leave a note for him, please give it to him.

我留下一張紙條請轉(zhuǎn)交給他。

14) Is there anything I can do for you before you leave?

在您離開之前有什么我能為您做的嗎？

15) Please wake me up at 5 o'clock tomorrow morning.

請在明天早晨5點叫醒我。

16) I am looking for room 606.

請問606房間怎么走？

17) It's at the end of this corridor, sir.

先生，房間在走廊的盡頭。

18) We would like to go shopping. But my baby is just asleep now, can you look after my baby for me?

我們想出去購物，現(xiàn)在我們的孩子睡著了，你能代我們照看嗎？

19) I'm sorry, sir. I am afraid that I can't take the responsibility, but we do have baby-sitter service.

對不起，先生，恐怕我不能勝任，但我們可以提供照看嬰兒的服務(wù)。

20) Please dial 8 for the Housekeeping Department. They will arrange a baby-sitter for you.

你可以撥8與客房服務(wù)中心聯(lián)系，他們會為您安排照看嬰兒服務(wù)。

21) Do you know how much it will cost?

你能告訴我如何收費嗎？

22) It is 50 Yuan per hour for baby-sitter service.

照看嬰兒服務(wù)每小時收費50元。

23) Do you have an iron and ironing board that I can borrow?

我可以借用一下你們的電熨斗和燙衣板嗎？

24) Yes, sir. I will send someone up with them right away. Your room number, please?

好的先生，我馬上派人給您送來，請問您的房號？

25) I have a hair dryer, but I can't put the plug into the socket.

我有一個吹風機，但插座不好用。

26) Would you please show me your hair dryer?

讓我看看你的吹風機好嗎？

27) Your hair dryer is 110v which is different from Beijing's. Let me bring you a transformer.

先生，您的電吹風用的是110伏的電壓，與北京電壓不匹配，我給您拿一個變壓器吧。

28) May I refill your mini-bar?

我可以補充您的小酒吧嗎？

29) Shall I pay you now for what I have drunk?

我需要現(xiàn)在支付我喝的飲料錢嗎？

30) No, sir. We have charged it to your room already.

不，先生。我們已將其記入您的房費中了。

3. 結(jié)賬

1) Any comments and suggestions are warmly welcome.

請您多提寶貴意見。

2) I will be checking out around noon. Where can I pay the bill?

我中午要結(jié)賬離店，在哪里付賬？

3) Please settle your bills at the Front Office. It's on the first floor.

請在前臺收銀處結(jié)賬，它在一樓。

4) You can pay in the lobby on the ground floor. Welcome to come here again, goodbye!

您到大廳一樓付賬，歡迎您下次再來，再見！

5) Can I pay you directly in cash?

我可以付現(xiàn)金給您嗎？

6) Sorry, we are not allowed to accept cash.

對不起，我們無權(quán)接受現(xiàn)金付賬。