服務(wù)英語(yǔ)·維修服務(wù) 情景對(duì)話

服務(wù)英語(yǔ)·維修服務(wù) 情景對(duì)話

1. 修理廁所

M= Maintainer(維修工) G= Guest (賓客)

M: Housekeeping. Can I help you?

客房部。請(qǐng)問(wèn)有什么可以幫您嗎？

G: Yes, there seems to be something wrong with the toilet.

是的，抽水馬桶好像壞了。

* * *

M: We'll send someone to repair it immediately. What's your room number, please?

我們會(huì)馬上派人來(lái)修的。請(qǐng)問(wèn)您的房間號(hào)碼是？

G: 1287.

1287。

* * *

M: May I come in?

我可以進(jìn)來(lái)嗎？

G: Come in.

進(jìn)來(lái)。

* * *

M: What's the trouble?

怎么回事？

G: The toilet doesn't flush.

抽水馬桶不沖水了。

* * *

M: Let me see. Oh, it's clogged…It's all right now. You may try it.

讓我看看。哦，堵住了……現(xiàn)在沒(méi)事了。你也可以試一試。

G: Yes, it's working now. Thank you.

是的，現(xiàn)在好了。謝謝你！

* * *

M: You're welcome. Anything else?

不客氣。還有別的事嗎？

G: The water tap drips all night long. I can hardly sleep.

水龍頭滴了一整夜。我?guī)缀跻灰箾](méi)睡。

* * *

M: I'm very sorry, sir. Some part needs to be replaced. I will be back soon.

非常抱歉，先生。有個(gè)零件要換了。我很快就回來(lái)。

2. 借備用鑰匙

S= Staff(員工) G= Guest (賓客)

G: I locked myself out of the room. May I borrow a duplicate key?

我把自己鎖在房間外。我可以借一把備用的鑰匙嗎？

S: Don't worry, Mr. Bell. I'll open the door for you.

別擔(dān)心，貝爾先生。我來(lái)為你開(kāi)門。

* * *

G: Thank you very much. Sometimes I'm quite absent-minded.

非常感謝。有時(shí)我很心不在焉的。

S: It doesn't matter, Mr. Bell. What else can I do for you?

沒(méi)關(guān)系，貝爾先生。還有什么我可以幫你的嗎？

* * *

G: Ah, I'm afraid there's something wrong with the TV. The picture is wobbly.

啊，電視貌似有毛病了。畫(huà)面很不穩(wěn)定，搖搖晃晃的。

S: I'm sorry. May I have a look at it?

很抱歉。我可以看一下嗎？

* * *

G: Here it is.

請(qǐng)看，這兒呢。

S: I'll send for an electrician from the maintenance department. We can have it repaired. Please wait just a few minutes, Mr. Bell.

我給您從維護(hù)部門請(qǐng)電工。我們一定會(huì)把它修好的。請(qǐng)稍等幾分鐘，貝爾先生。

3. 修理電視

E= Electrician(電工) G= Guest (賓客)

E: May I come in?

我可以進(jìn)來(lái)嗎？

G: How do you do?

你好。

* * *

E: How do you do? The TV set is not working well. Is that right, Mr. Bell?

你好。這臺(tái)電視機(jī)壞了。對(duì)嗎，貝爾先生？

G: No, it isn't.

是的，電視效果很差。

* * *

E: Let me have a look. Mr. Bell, everything is OK now.

讓我看一看。貝爾先生，現(xiàn)在一切都好了。

G: What efficiency! Thanks a lot. This is for you.

效率真高！ 多謝了。這是給你的。

* * *

E: Oh, no. We don't accept tips, but thank you, anyway. We wish you a nice stay with us, Mr. Bell.

哦，不。我們不收小費(fèi)，但是無(wú)論如何謝謝你。我們希望您在我們這兒住得開(kāi)心愉快，貝爾先生。