Emergency road service. May I help you?
I have a flat tyre.
All right. What's your membership card,please?
489 3362 1978.
And your name?
Eve. E-V-E.
What's the expiration date on your card?
It's July 16,2009.
Where is your car now?
It's on the west street,near Royal Hotel.
And which direction were you going?
I was going west.
What is the make and model of your car?
BMW 530.
What color is it?
It's red.
What's your licence plate number?
SXY201.
All right,Madam. I'll have a tow truck there within 30 minutes.