辦公室英語會(huì)話 Asking about a refund 請求退款

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Asking about a refund
A: Excuse me, but I thought I was supposed to receive a check for $2,500 for merchandise I returned to your company.
B: I’m sorry, sir. Could you tell me your name and the products you purchased? I’ll see what I can find out.
A: Yes. My name is Greg Wilson and I returned a laptop computer with a modem to you about a month and a half ago.
B: Just one moment, please, Mr. Wilson. I’ll check in our files. Where did you purchase the laptop?

請求退款
A：對(duì)不起，我想我應(yīng)該收到貴公司2500美元的退貨款。
B：對(duì)不起，先生。您能告訴我您的名字以及您買的貨嗎？我來看看能找到什么。
A：好，我叫格雷·威爾森，我大約一個(gè)半月前退給你們一臺(tái)帶調(diào)制解調(diào)器的膝上型電腦。
B：請稍等，威爾森先生。我查一下我們的檔案。這臺(tái)電腦您是在哪里買的？