BBC商務英語Unit5

[ti:] [ar:] [al:] [by:] [00:02.00]喜歡tingclass.net，就把tingclass.net復制到QQ個人資料中！Unit 5 [00:04.32]Lesson 1 [00:06.55]Exercise 2 [00:09.13]Hello,furniture department.Can I help you? [00:12.66]CUSTOMER:Er,yes,please. [00:15.24]I'd like some information about armchairs. [00:20.42]ASSISTANT:Armchairs,certainly. [00:23.24]What type?What type of armchair? [00:28.25]CUSTOMER:Oh,I don't really know. [00:32.69]Well,we have three very popular types; [00:36.09]The Studio,The Classic and the Luxur. [00:39.85]Which one do you think you'd like? [00:42.44]CUSTOMER:Er...The Luxury,I think.Er... [00:46.96]what does it look like?The Luxry? [00:50.54]Oh,it's very stylish [00:53.51]..very elegant. [00:55.52]Oh,I see. And it's top of the range. [00:59.50]Top of the range? [01:02.11]Oh,dear,it sounds expensive.No,it's not expensive! [01:08.25]It's very comfortable,and very popular. [01:11.51]Unit 5 [01:13.81]Lesson 1 [01:16.53]Exercise 5 [01:19.06]I'm sorry, [01:20.89]yes,The Studio chair, [01:24.29]well,it's very practical... [01:27.84]The Studio chair? [01:30.66]No,we were talking about The Luxury. [01:35.10]Oh,I'm sorry,yes,of course. [01:39.33]What colours does it come in? [01:42.31]Colours?It comes in three colours, [01:46.80]red,yellow or blue. [01:50.17]Oh.And what's it made of? [01:54.43]It's made of wood and covered in high quality fabric. [01:59.24]Is it heavy? [02:01.30]It weighs,let me see, [02:04.64]it weighs about 20 kilos. [02:08.96]Right,OK,that sounds what I want. [02:13.76]Could you send me the details? [02:16.48]Certainly,yes,I'll send you a brochure. [02:20.16]Unit 5 [02:22.38]Lesson 1 [02:24.58]Exercise 7 [02:27.11]I don't really have time to go shopping anymore, [02:31.81]I buy most things by mail order. [02:36.02]Or if I know that a particular shop [02:40.51]usually has what I want. [02:43.78]I'll ring them and talk to one of the sales assistants [02:48.45]before I go. [02:50.80]Sometimes they get a bit annoyed with me, [02:55.06]if the shop is busy, [02:57.96]but most of the time they're very helpful. [03:02.11]Unit 5 [03:04.41]Lesson 2 [03:06.66]Exercise 2 [03:09.01]Here's the stand. [03:12.01]Ah,yes.Hmm.Er,how much is this radio? [03:17.32]Er,it's $15. [03:20.90]Can I listen to it? [03:23.09]Yes,of course. [03:25.60]Hmm,$ 15.And what about that one? [03:31.37]How much does that one cost? [03:34.35]That one's $23. [03:37.22]That's much better,isn't it? [03:40.10]Yes,it is. [03:42.40]$23,that's trade price,is it? [03:46.99]Yes,$23 is the trade price... [03:51.09]it's a very good price. [03:53.99]What about the retail price,Miss AI?What do you think? [03:57.57]MISS AI:Er...$ 37. [04:00.84]MR BOLAN:Hmm,$37,eh? [04:03.32]I'll ask about a discount. [04:06.40]Could you give me a discount? [04:09.38]A discount? [04:12.46]Well,it depends on the size of the order. [04:16.33]How many radios would you want? [04:19.38]A hundred? [04:21.53]A hundred.Ah,no no discount on a hundred,I'm sorry. [04:27.20]Oh...OK,how many units for a discount? [04:31.82]VENDOR:450. [04:34.54]450!Oh,and the discount? [04:39.81]VENDOR:35%. [04:42.50]If I buy 450 units,you'll give me a discount of 35%? [04:49.09]VENDOR:Yes. [04:51.15]Hmm,35% sounds good, [04:54.83]but,er 450...that's a large order,isn't it.Miss Ai? [05:00.03]MISS AI:Yes,it is. [05:02.33]What about a 35% discount for 200? [05:07.61]VENDOR:I'm sorry,no.No. [05:11.84]OK.We'd better talk to Mr Rong. [05:15.89]MISS AI:Yes,OK... [05:18.00]We'll have to get back to you on that. [05:21.45]VENDOR:OK. [05:23.57]Let's go to another stand. [05:26.34]There's one over there. [05:28.97]Unit 5 [05:31.09]Lesson 2 [05:33.49]Exercise 4 [05:35.98]Could you give me a discount? [05:38.90]Unit 5 [05:41.12]Lesson 2 [05:43.26]Exercise 7 [05:45.67]When I talk to suppliers about a product, [05:49.59]I need to get some definite information from them. [05:54.00]how much does the product cost? [05:57.87]how many do I have to order to get a discount, [06:02.12]and what is the discount. [06:04.89]Sometimes it's possible to negotiate with a supplier, [06:09.70]but often the discount rates are fixed. [06:14.22]Unit 5 [06:18.79]Lesson 3 [06:20.83]Exercise 2 [06:23.18]And if I click on this...Oh,I see. [06:29.94]So tell me what sort of a guarantee do you offer on this model? [06:35.33]Oh.Erm,let me see. [06:39.53]Ah yes,this computer is fully guaranteed. [06:45.12]Fully guaranteed? [06:47.32]Yes,yes,the guarantee includes all parts and labour. [06:52.49]And how long for? [06:55.68]VENDOR:Two months. [06:57.71]Two months? [06:59.75]Yes,oh no,sorry,two years. [07:03.88]Yes,the guarantee is valid for two years. [07:08.45]And what about accessories? [07:11.71]Does this guarantee cover accessories,too? [07:15.29]Er no,no,it does't. [07:18.56]The printer that goes with the computer [07:22.24]has a guarantee for one year. [07:25.72]And maintenance?Do you offer maintenance? [07:29.66]What?Er,you mean on site maintenance? [07:34.00]CUSTOMER:Yes. [07:35.96]Well,we do,but there is an extra charge for this. [07:41.15]Look,it's here in the brochure. [07:46.14]I see...OK.What about delivery time? [07:52.62]Yes,well,the computer we can deliver from stock. [07:57.77]Oh...but the printer? [08:01.24]Well,at the moment the delivery time on [08:05.40]that is about four weeks...or is it [08:09.97]Er...Yes,I'll have to get back to you on that. [08:14.96]Unit 5 [08:17.10]Lesson 3 [08:19.21]Exercise 3 [08:21.62]Miss Tracy,we're having a problem [08:25.09]with that cutting machine we bought last year. [08:28.78]So we have a guarantee? [08:31.57]Oh yes,one moment,here it is. [08:36.01]Right,how long does the guarantee last? [08:40.40]MISS TRACY:Well,it says here it's valid for a year [08:45.39]from the date of purchase. [08:48.37]And when was that? [08:50.72]MISS TRACY:We bought it nine months ago,so we're OK. [08:55.29]And what does the guarantee cover? [08:58.87]MISS TRACY:It covers parts and labour. [09:02.45]Does the guarantee include maintenance? [09:06.18]MISS TRACY:No,I'm afraid it doesn't. [09:09.45]MR NUGENT:Well,that's OK, [09:12.14]I think it needs a spare part. [09:15.22]MISS TRACY:I'll give them a call [09:17.62]and ask them to have a look at it. [09:20.39]Unit 5 [09:25.28]Lesson 7 [09:27.60]Exercise 5 [09:30.14]TAZA Drills,good morning. [09:33.32]Can I help you? [09:35.62]We're having a problem with our drilling equipment. [09:40.22]Can I ask some questions about the guarantee? [09:43.98]Of course,what do you want to know? [09:47.82]Well,how long does the guarantee last? [09:52.63]Guarantees on drilling equipment are valid for five years. [09:57.88]And does the guarantee include parts and labour? [10:03.36]RECEIVER:Yes,it does. [10:05.69]CALLER:What about maintenance? [10:09.16]On-site maintenance is included. [10:13.60]CAllER:And if we buy a new drill, [10:17.08]what about delivery time? [10:20.00]It depends on where you are, [10:23.11]but about six weeks. [10:26.48]And do you charge extra for delivery? [10:30.51]RECEIVER:No,we don't. [10:32.99]CALLER:Thank you very much. [10:35.50]Unit 5 [10:37.69]Lesson 3 [10:40.41]Exercise 6 [10:42.91]It's not worth buying office equipment without a guarantee, [10:48.27]because you know that if you do. [10:51.46]something will go wrong immediately. [10:55.61]I always ask for at least a year's guarantee. [11:00.39]and some sort of service agreement. [11:03.94]It's just so much trouble otherwise. [11:07.52]Unit 5 [11:09.72]Lesson 4 [11:11.94]Exercise 1 [11:14.34]AS MAN:OK,there is the first advert. [11:19.41]DIRECTOR:Great. [11:21.42]ADVERT:Bright,bright,Dazzle! [11:24.66]Bright,bright,Dazzl [11:27.84]The best soap posder on the market. [11:31.76]It's as bright as the sun! [11:35.81]It's as fresh as the see. [11:40.02]And what's most important, [11:43.88]it's not as expensive as other washing posders!Buy Dazzle today! [11:47.83]AK MAN:Well,that's the first advert. [11:52.61]DIRECTOR:Yes,I see. [11:56.48]AD MAN:OK,listen to the next one. [12:01.83]ADVERT:Dazzle!It's good! [12:05.46]It's the best!IT's a bargain. [12:09.85]It's more reliable than other washing powders. [12:13.38]It's more economical than other washing powders. [12:17.22]It's more efficient than other washing powders. [12:21.55]It's Dazzle. [12:24.35]The most popular soap powder in the world! [12:28.45]AS MAN:That's the second. [12:30.96]What do you think? [12:33.65]DIRECTOR:well,I don't really know... [12:37.12]AD MAN:OK.let's listen to the third. [12:42.32]Er...it's the last one. [12:47.02]Dazzle.It's the best soap powder on the market. [12:52.30]Dazzle.It's the fastest soap powder on the market. [12:57.16]Dazzle,It's the cheapest soap powder on the market. [13:01.86]Dazzle.Buy Dazzle today! [13:06.09]Well,what do you think? [13:10.06]I think the first is bad! [13:12.88]AD MAN:Oh! [13:14.63]Think the second is bad... [13:17.72]It's worse than the first. [13:20.41]And I think the third is terrible [13:23.93]It is the worst of the three. [13:26.81]I don't believe it! [13:29.44]Terrible,terrible! [13:32.53]AD MAN:Ah!Er...is that a 'No'than? [13:39.11]Unit 5 [13:41.30]Lesson 4 [13:43.45]Exercise 7 [13:45.77]When I was trying to get work in Asia, [13:51.05]the first thing I had to do [13:53.66]was to convince people [13:56.01]that I was as good as the people they were used to working with. [14:00.74]In fact,I had to convince them that I was better. [14:05.34]I had to be more efficient,more reliable. [14:09.59]less expensive and in fact I had to be the best. [14:15.13]It wasn't easy.

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