What to repair: fridge, refrigerator, washing machine, CD player, electric light, clock, bungalow, cooker, rice cooker, printer (shelf)
Model type/number
Main problem: leaking, door broken, flashing, hands broken, noisy, fan broken, steam escaping
When to repair: immediately, straight away, right now, urgent
Next week, weekdays, weekends, in a couple of weeks
Mornings, afternoons (am pm)
Quality warranty: expiry date, quality guaranteed for two years
Compensation: refund, replacement
Payment: cash, cheque, credit card, bank transfer
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