170.May I have your name and room and room number,please?請問您的姓名和房號。
171.Just a moment,please. I’ll check our room available for the next three days. 請稍等,我查一下后三天的各房可出租情況.
172.Thank you for waiting,sir. I’m afraid our hotel is fully booked for the next week. 讓您久等了,先生,謝謝??峙孪轮芪覀冿埖甑目头慷加啙M了。
173.But we may have cancellations,could you check with us at 8:00pm this evening. 但我們可能取消預訂的客房,您今晚8點再與我們核對一下好嗎?
174.I’m sorry,but we are expecting several tour groups to arrive today,we are booked solid. 對不起,今天我們將有幾個旅行團隊到達,我們的房間已全部訂滿。
175.Shall I contact another hotel for you?讓我?guī)湍?lián)系另一家飯店,好嗎?
176.Could I keep the room this afternoon?My flight doesn’t leave until 6:15pm,and I don’t want to wait around at the airport all day.
我能把房間保留到今天下午嗎?我的航班要到下午6:15分才起飛,我不想整天呆在機場。
177.If we weren’t so heavily booked,we could let you stay in the room free of charge. 假如我們的客房沒有訂滿的話,我們可以讓您免費住半天。
178.If you really want to keep your room this afternoon,we’ll have to charge you 50% of the price. 如果您真想保留房間到今天下午,我們得加收您半天房費。
179.Never mind,then. You can keep your luggage at the Bell Service until 5:00pm free of charge. 不要緊,您可以免費將您的行李寄存在行禮部到下午5點。
180.I’m afraid that air conditioner in your room needs repairing. We would like to request you to change your room. 恐怕您房間的空調需要維修,我們想請您換一下房間。
181.What time is the most convenient for you to change your room,sir?… sorry for the inconvenience. 對您來說什么換房最方便,先生?…… 給您帶來不便真抱歉。
182.We could move your luggage to the new room while you are out,but could you take any valuables with you?在您外出期間,我們可以幫您把行李搬至新房間內,不過您要事先把貴重物品帶走。
183.You may pick up your new room key 502# from the Reception Counter when you return. 您回來時可以在接待臺領您新房間502號的鑰匙。
184.Could you leave your former room key at the Front Desk when you go out,please?您外出時請把您原房間鑰匙放在總臺好嗎?
185.Thank you very much indeed,sir. We are very sorry for the inconvenience. Hope you have a nice day. 真的非常謝謝您,先生。給您帶來不便真抱歉,希望您愉快。
186.We’ll extend the reservation for you.我們可以為您延長預訂。
187.We’ll make the room change for you.我們可以給您換個房間。
188.You may keep the room till 3:00pm,if you wish.如果您愿意,可以將房間保留到下午3:00。
189.How many nights do you wish to extend?你希望延長住店幾個晚上?
190.How much longer would you like to stay?您想再住多久?
191.The hotel is full and there will be someone taking your room. We’ll keep your luggage if you like.
我們飯店現(xiàn)已住滿,您的房間已預訂給別人,如果您愿意,我們可以為您保管行李。(適用于客人想中午結帳后保留房間至下午的情況)
192.I’m afraid you’ll have to vacate your room by 11am,I must apologize for the inconvenience. 非常抱歉,恐怕要請您在上午11點前搬出房間了。給您帶來不便,我表示歉意。
193.Your room has been booked for tomorrow. Would you mind changing a room?您的房間明晚已預訂給別人了。請您換一個房間,好嗎?
194.A:Excuse me,where can I send a cable?
對不起,請問在哪可以發(fā)電報。
B: Walk straight ahead,there is a post office on the right.
直走,在您右手邊有一個郵局。