2--I'm calling about your delivery service.
1--What seems to be the problem?
2--The delivery was scheduled to arrive over an hour ago.
1--Your cake has not arrived?
2--No, and I am very disappointed.
1--I'm sorry about that; we're a bit behind schedule.
2--You know I needed that cake an hour ago.
1--I understand. I'm sorry for the inconvenience.
2--Will the delivery man be here soon?
1--Yes, he will. And he will refund you the delivery fee.
2--Alright. Thank you.
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注解:
1.delivery送貨
2.disappointed失望的
3.inconvenience麻煩
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譯文:
1--你好,我能怎么幫助你?
2--我打聽一下關于送貨服務的事情。
1--出了什么問題?
2--送貨員原計劃應該在一小時前送達。
1--你的蛋糕還沒有到達嗎?
2--沒有,而且我很失望。
1--我很抱歉,我們比預定計劃晚了。
2--你知道我一個小時前需要那塊蛋糕。
1--我理解。我為給您帶來的不便感到抱歉。
2--送貨員會很快到這里嗎?
1--是的,他會。他會把送貨費用退給你。
2--好吧。謝謝你!