外事接待英語8 文娛活動

[00:00.00]Chapter 8 Talks and Negotiations [00:02.57]會談與談判 [00:05.15]Dialogue 1 Business Negotiations [00:06.74]商務(wù)談判 [00:08.33]Professional Terms [00:09.09]專業(yè)術(shù)語 [00:09.85]refrigerator [00:10.49]電冰箱 [00:11.13]sheet [00:11.81]片，表格 [00:12.49]reputation n. [00:13.35]名譽 [00:14.21]competitive a. [00:15.07]競爭的 [00:15.93]homemade a. [00:16.52]自制的 [00:17.11]reduce vt. [00:17.70]減少 [00:18.29]realistic a. [00:18.85]現(xiàn)實的 [00:19.41]transaction n. [00:20.13]辦理 [00:20.85]Good morning, Mr. Thomas. [00:21.92]早上好，托馬斯先生。 [00:22.99]Good morning, Mr. Jiang,Take a seat .please. [00:24.54]早上好，蔣先生。請坐。 [00:26.10]We are quite interested in the refrigerators made by your company. [00:28.16]我們對貴公司生產(chǎn)的冰箱非常感興趣。 [00:30.22]In fact ,we're thinking of placing an order. [00:31.96]事實上，我們正在考慮訂貨。 [00:33.70]May I have an idea of your prices? [00:35.19]能告訴我你們的價格嗎？ [00:36.68]Yes, Here is our price sheet. [00:37.77]可以。這是我們的報價單。 [00:38.87]Thanks. [00:39.37]謝謝 [00:39.86]How do you like our price? [00:40.63]你覺得我們的價格怎么樣？ [00:41.40]I think it's rather on the high side. [00:42.97]我認為太高了。 [00:44.54]I should say that our price is reasonable. [00:46.13]我認為我們的價格是合理的。 [00:47.73]As you know, our products enjoy a high reputation and are always popular abroad. [00:50.81]你知道，我們的產(chǎn)品享有盛譽，并暢銷海外。 [00:53.89]Comparing with the price of the other companies, I think our price is the most competitive. [00:56.97]與其他公司的產(chǎn)品相比，我認為我們的產(chǎn)品是最具有競爭力的。 [01:00.06]No,You know now in China large quantities of homemade refrigerators have appeared on the local market in recent years. [01:05.54]不，你知道近幾年在中國，大量的國產(chǎn)冰箱已經(jīng)上市。 [01:11.03]Their quality is good, but their price is much lower. [01:13.10]它們質(zhì)量優(yōu)良，價格卻便宜得多。 [01:15.18]If we import your refrigerators at your price .I'm sure few customers will buy them. [01:18.98]如果我們按照顧你們的報價進口你們的冰箱，我可以肯定不會有多和顧客買它們的。 [01:22.78]Our price might be higher than your homemade refrigerators but our refrigerators are of better quality. [01:27.18]我們的價格可能比你們國產(chǎn)冰箱的價格要高，但是我們的質(zhì)量要好一些。 [01:31.59]Now more and more customers like to use homemade refrigerators because of its low price and a good quality. [01:35.79]現(xiàn)在越來越多的顧客喜歡用國產(chǎn)冰箱，因為它們價低質(zhì)優(yōu)， [01:40.00]and if you don't want to lose the market in China, I think you'd better reduce your price by at least 5%. [01:44.78]如果你們不想失去中國的市場，我認為你們最好讓價5％。 [01:49.56]To be frank with you , if we cut the price by 5% , it can barely cover our production cost. [01:53.06]坦率的說，如果我們讓價5％，那幾乎不夠成本費。 [01:56.56]I should say a cut of 3% would be more realistic. [01:58.95]我認為讓價3％是比較現(xiàn)實的。 [02:01.34]The leave a gap of 2%. [02:02.67]還有2％的差價。 [02:04.00]Our purpose is to do business on the basis of eqality and mutual benefit. [02:07.06]因為我們的目的是在平等互利的基礎(chǔ)上做生意， [02:10.12]So I suggest we meet each other halfway. [02:12.19]因此我建議我們各讓一半。 [02:14.27]All right ,In order to conclude the transaction, let's meet halfway. [02:16.52]好吧，為了談成這筆交易，我們各讓一半。 [02:18.76]Everything seems to be in order now. [02:20.53]看來一切都辦好了。 [02:22.29]I'm glad we have brought this transaction to a successful conclusion. [02:24.68]我很高興我們做成了這筆交易。 [02:27.07]Me, too. [02:27.54]我也是。 [02:28.01]dialogue 2 Claim on Quality [02:30.05]質(zhì)量索賠 [02:32.08]Professional Terms [02:32.89]專業(yè)術(shù)語 [02:33.70]standard n. [02:34.32]標準 [02:34.93]pardon vt. [02:35.51]原諒 [02:36.08]certificate n. [02:36.70]證書 [02:37.31]inspection n. [02:38.05]檢查 [02:38.80]bureau n. [02:39.35]局 [02:39.90]investigate vt. [02:40.63]調(diào)查 [02:41.36]adversely n. [02:41.95]災(zāi)禍 [02:42.53]claim vt. [02:43.11]要求 [02:43.68]compensate vt. [02:44.53]補償 [02:45.38]contract vt.& n. [02:46.15]承包 [02:46.92]Mr. Wilson ,glad to meet you again. [02:48.50]威爾遜先生，很高興再見到你。 [02:50.08]Glad to meet you again , too, Mr. Zhang. [02:51.89]張先生，也很高興再次見到你。 [02:53.69]Let's get down to business right now. OK? [02:54.98]我們馬上言歸正傳，行嗎？ [02:56.27]OK. [02:56.78]行 [02:57.29]We bought 2000 watches from you last month, but we found about 200 of them are not up to standard. [03:02.14]我們上個月從貴公司買了兩千塊手表，但是我們卻發(fā)現(xiàn)大約有兩百塊未達到標準。 [03:06.98]I beh your pardon? How many? [03:07.94]請再說一遍，多少只？ [03:08.89]About 200. [03:09.84]大約兩百只 [03:10.80]It's hard for me to believe that. [03:11.82]我很難相信。 [03:12.84]As you know, our watches are the best in the world and our company's policy is always quality first. [03:17.90]你是知道的，我們的手表是世界上最好的，并且我們公司的一慣方針是“質(zhì)量第一”。 [03:22.97]Yes, but here is the quality certificate from the China National Import and Export Commodities Inspection Bureau. [03:28.52]是的，但是這是中國進出口商品檢驗局的質(zhì)量檢驗證書。 [03:34.07]I can't really believe it May I see the watches? [03:35.69]我真的不能相信這件事，我能看看這些手表嗎？ [03:37.31]Yes, of course, I've brought some with me, You can inspect them by youself. [03:40.59]當然可以，我?guī)Я艘恍﹣砹耍憧梢宰砸褭z查。 [03:43.87]What's wrong with them? [03:44.56]有哪些毛??？ [03:45.25]Some of them are fast; Some are slow, Some are now fast. but then slow; Others simply stop working., [03:49.59]有的走得快；有的走得慢；有的時快時慢；有的則干脆不走。 [03:53.93]We'll investigate into the cause for the quality problem of the watches after I come back to our company. [03:57.02]我一回公司就去調(diào)查這起手表質(zhì)量事故的原因。 [04:00.12]I'm sure we'll send you our technicians to repair them as soon as possible. [04:02.16]我保證我們會盡快派技術(shù)工人來修理這些手表。 [04:04.19]But as there are so many defective watches and the poor quality has adversely affected our sales. [04:07.92]但是有這么多手表質(zhì)量不合格，質(zhì)量不好已經(jīng)影響了我們的銷售。 [04:11.64]I think you ought to compensate us for the loss we have suffered. [04:13.99]我想你們應(yīng)該賠償我們的損失。 [04:16.34]Do you have any specific idea how to settle the claim? [04:17.93]你們有什么具體的索賠意見嗎？ [04:19.53]I'm afraid you should compensate us by 7% of the total amount of the contract , as well as the inspection fee. [04:24.58]恐怕你們得賠償我們合同的全部金額的7％，另加檢驗費。 [04:29.64]I'm afraid you are asking too much. [04:30.97]恐怕你們要價太高了。 [04:32.30]What's your suggestion? [04:33.11]你有什么建議 [04:33.92]I suggest we compensate you by 5% of the total value, as well as the inspection fee. [04:36.75]我建議我們賠償全部金額的5％，以及檢驗費。 [04:39.59]We'll send you our technician to repair the faulty watches. [04:41.65]我們再派技術(shù)人員來修理這些質(zhì)量有問題的手表。 [04:43.72]All right I'll take it. [04:44.79]那行。就這樣吧。 [04:45.86]I think we can still do business with you if you can guarantee the quality of your watches in the future. [04:49.93]我想只要你們今后能保證你們手表的質(zhì)量，我們還會繼續(xù)跟你們做生意的。 [04:54.01]Thanks .We'll certainly pay more attention to our qulity. I hope we'lll continue our cooperation. [04:58.07]謝謝。我們當然會更加注重質(zhì)量的。我希望我們將繼續(xù)我們的合作。 [05:02.13]I hope so. too. [05:03.23]我也是這樣想的。 [05:04.33]Notes [05:05.42]筆記 [05:06.52]get down to business [05:07.21]言歸正傳 [05:07.91]up to standard [05:08.75]達到標準 [05:09.60]quality first [05:10.66]質(zhì)量第一 [05:11.72]the quality certificate [05:12.79]質(zhì)量檢驗證明 [05:13.86]I'll take it [05:14.45]我同意，這這樣吧 [05:15.04]Professional Terms [05:16.13]專業(yè)術(shù)語 [05:17.23]university n. [05:17.90]大學 [05:18.56]attendant n. [05:19.67]值班員 [05:20.78]comfortabl a. [05:21.45]舒服的 [05:22.12]obliging a, [05:23.13]親切的 [05:24.15]oral a. [05:25.21]口試 [05:26.27]junior a.& n. [05:26.96]初級的 [05:27.65]accommodation n. [05:28.75]住所 [05:29.85]signature n. [05:30.66]簽名 [05:31.47]delegation n. [05:32.34]代表團 [05:33.22]exchange vt. [05:34.29]交換 [05:35.36]Good morning , Professor Smith, Welcome to our University . [05:37.42]早上好，史密斯先生。歡迎來到我們大學。 [05:39.49]Good morning , professor Liu. [05:40.70]早上好，劉教授。 [05:41.92]I was told that this is the first time for you to come to our University . I hope you'll enjoy your stay here. [05:46.27]聽說這是你第一次來到我們大學，我希望你在這兒過得愉快。 [05:50.62]Thanks .I'm sure I'll. [05:51.53]謝謝，我想我會的。 [05:52.44]Sit down .please. [05:53.32]請坐 [05:54.19]Thanks. [05:54.64]謝謝 [05:55.08]How do you find your room in the hotel? [05:56.69]你覺得賓館里的住房怎么樣？ [05:58.30]Very comfortable, The attendants are quite obliging. [06:00.87]非常舒服。服務(wù)非常周到。 [06:03.44]I'm glad to hear that .Shall we get down to business right now? [06:05.87]我很高興聽到這些。我們開始言歸正傳，行嗎？ [06:08.30]Yes. [06:08.97]行 [06:09.63]Professor Smith, we have 20 freshmen in our department this year. [06:12.43]史密斯教授，今年我們系有二十名新生。 [06:15.22]I wonder if you can assign one teacher to teach their oral English next year. [06:18.29]下一年不知貴校能否派一名教師來給他們上口語課？ [06:21.36]May I ask how many oral classes will be taught each week? [06:23.28]我可以問每周有幾節(jié)口語課嗎？ [06:25.20]Five each day one class. [06:26.68]每周五節(jié)，每天一節(jié) [06:28.15]What other courses might you expect him to teach? [06:29.99]你們還準備讓他上什么課？ [06:31.84]advanced writing for juniors, two classes each week. [06:34.25]給三年級學生上高級寫作課，每周兩節(jié)。 [06:36.67]How much does your University want to pay him? [06:38.29]那么你們給他付多少工資 [06:39.91]3000 Yuan ( approximately $ 370) each month. [06:43.70]每月三千元（大約三百七十美元） [06:47.48]His hotel accommodation and air fare will be borne by us.but we won't pay for his meal. [06:52.30]我們將承擔他的住宿費，以及他的機票，但我們不付他的生活費。 [06:57.12]I should say the salary is a bit low. [06:58.91]我想這個工資低了點吧？ [07:00.70]Yes, We admit it is a bit low, but comparing with the salaries of our Chinese teachers ,3000. yuan is rather high. [07:06.31]是的，我們承認這個工資較低，但是與我們中國教師的工資相比，這就高得多。 [07:11.91]In fact it is about 6 times as much as that of our Chinese teachers [07:14.99]事實上，它幾乎是我們中國教師工資的六倍。 [07:18.07]Besides your University will still pay out his wage am I right> [07:20.62]并且，你們大學還會給他發(fā)工資，對嗎？ [07:23.17]Yes, You are right .OK. [07:24.29]是的，你說得對。 [07:25.41]When will he come? [07:26.26]好吧，他什么時候來這兒？ [07:27.11]Our next term begins at the end of August. [07:28.90]我們下學期八月底開學， [07:30.69]So I think, he'd better come on August 25 or so. [07:33.30]所以我想，他最好八月二十五日左右來這兒。 [07:35.91]We can book a ticket for him. [07:37.21]我們可以為他訂機票。 [07:38.50]That's good. [07:39.57]那好。 [07:40.64]Everything seems to be ready now. [07:42.25]一切好像都準備好了。 [07:43.86]My secretary can prepare the agreement soon. [07:45.44]我的秘書馬上就去準備協(xié)議 [07:47.02]so I believe ,it will be for our signature sometime tomorrow morning. [07:49.85]我想，明天上午我們就可以簽字了。 [07:52.69]What do you think? [07:53.50]你覺得怎么樣？ [07:54.31]That's very nice. [07:55.38]好極了。 [07:56.45]May I say again how much we enjoy having you visit our University. [07:59.53]請允許我再次表示，我們非常高興你們到我校來參觀。 [08:02.61]We feel honored to have begun an exchang program with you and look forward to our continuing relaionship with high hopes and great expectations [08:09.76]我們與貴校在交流項目上已有了開始，對此，我們深感榮幸，并熱切盼望加強這種關(guān)系。 [08:16.90]On behalf of the entire delegation from our University, I want to thank you all for your kind hospitality during our visit your University. [08:22.49]我代表我校代表團的全體成員，向你們大家對我們在貴校參觀時所給予的熱情款待表示謝意。。 [08:28.08]We look forward to the further development of a successful exchange program. [08:30.65]我們盼望一個卓有成效的學術(shù)交流項目取得進一步的發(fā)展。 [08:33.23]Dialohue 4 Let's Sign the Contract [08:35.02]讓我們簽合同吧！ [08:36.81]Professional Terms [08:37.69]專業(yè)術(shù)語 [08:38.58]briefcase n. [08:39.34]公事包 [08:40.10]sign vi & n. [08:40.71]簽字 [08:41.33]clause n. [08:41.98]條款 [08:42.63]unclear a. [08:43.18]不清楚的 [08:43.73]shipment n [08:44.58]裝船 [08:45.43]stipulate vt. [08:46.04]規(guī)定 [08:46.65]correction n. [08:47.39]改正 [08:48.12]initial a. [08:48.87]初始 [08:49.63]congratulate vt. [08:50.44]祝賀 [08:51.25]Mr. Adams .I have the contract right here in my briefcase. [08:53.63]亞當斯先生，合同就在我的公文包里。 [08:56.01]Shall we sign it right away? [08:56.82]我們馬上簽嗎？ [08:57.63]Although everything seems to be clear. [08:59.17]盡管問題似乎都談清楚了， [09:00.71]it is better for us to have another check on all clauses one by one to see if there is anything unclear or missing. [09:05.72]但是我們最好還是把每個條款再仔細核對一下，看看有沒有不清楚或遺漏的地方。 [09:10.74]Here is a copy for you to check. [09:12.08]給你一份來核對。 [09:13.43]Good,I'll read it over and consider it. [09:14.71]好吧，我們仔細閱讀好好考慮的。 [09:15.99]I have one quesion about Clause Ten [09:17.64]關(guān)于第十個條款，我有個問題。 [09:19.28]OK.,Let's have a look at it. [09:20.34]好，讓我們來看看。 [09:21.40]Is it the term that we agreed on? [09:22.83]這是我們同意的條件嗎？ [09:24.27]Twenty percent down and the balance at the time of shipment ? [09:26.62]20％付現(xiàn)金，余額在裝運時付清嗎？ [09:28.97]Yes, I think that's what we have stipulated . [09:30.37]是的。我想這是我們所談定的。 [09:31.77]I'll need a few minutes to check over my notes. [09:33.49]我得需要幾分鐘來查看我的筆記。 [09:35.22]Oh, no,it is not what we agreed on.Look it should be ten percent down and the balance at the time of shipment. [09:39.79]噢，不是的，這不是我們所談定的。看，應(yīng)該是10％付現(xiàn)金，余額在裝運時付清。 [09:44.36]Let me check on it. [09:44.93]我來查查 [09:45.51]Right it should be ten percent. [09:46.38]是的，應(yīng)該是10％的現(xiàn)金。 [09:47.26]When will you make the correction? [09:48.11]何時把它更正？ [09:48.96]I'll have my secretary take care of it right away. [09:50.65]我馬上叫我的秘書把它更正過來。 [09:52.35]Please wait for a few minutes. [09:53.42]請稍等幾分鐘。 [09:54.49]I think we should add one sentence to it. [09:55.81]我想合同里應(yīng)該加上這么一句。 [09:57.13]In case one party fails to carry out the contract , the other party is entitled to cancel the contract. [10:00.71]如果一方未履行合同，另一方有權(quán)終止本合同。 [10:04.29]Yes, this clause must be added. [10:05.87]是的，這個條款應(yīng)該加上。 [10:07.45]Have you any more questions? [10:08.57]你還有其他問題嗎？ [10:09.70]No more questions, I think. [10:10.83]我想，沒其它問題了 [10:11.97]We can sign the contract now. [10:13.26]我們現(xiàn)在可以簽訂合同了 [10:14.56]All right .Where should I sign? [10:15.63]好吧，我簽在哪兒？ [10:16.70]Here near the bottom of the last page? [10:18.50]在這兒，最后一頁的下面。 [10:20.30]Is that all? [10:21.06]沒事了嗎？ [10:21.82]No, please intial this change on Page 23. [10:24.39]不，還得在第二十三頁更正處也簽上姓名的第一個字母。 [10:26.96]OK. [10:27.59]好的 [10:28.22]I'll intial it ,too. [10:29.34]我也要簽上我姓名的頭一個字母 [10:30.47]Anything more? [10:31.22]還有其他的事嗎？ [10:31.98]Yes, one more thing. [10:33.08]是的。還有一件事 [10:34.17]What's that ? I thought we have wrapped everything up/. [10:35.94]什么事？我以為我們每件事都做完了。 [10:37.70]To celebrate the success and the signing of the contract a dinner will be given by us at 6:00 p.m this evening ,you are cordially invited to attend. [10:44.53]為了慶祝我們成功的簽訂了合同，今天晚上六點我們要舉行一個宴會，敬請你光臨。 [10:51.36]Thanks for your invitation. [10:52.76]謝謝你的邀請 [10:54.16]I'll certainly attend and congratulate ourselves. [10:55.80]我一定出席并為我們自己慶祝 [10:57.45]See you then. [10:58.18]到時見 [10:58.91]See you then. [10:59.64]到時見 [11:00.38]Tips On Reception of Foreigners [11:01.98]外事接待注意事項 [11:03.59]how to Hold Business Negotiations? [11:05.13]如何進行商務(wù)談判 [11:06.67]When holding business negotiations ,you should take the following elements into consideration. [11:10.24]在進行商務(wù)談判時，你應(yīng)該考慮以下幾個因素 [11:13.80]Firstly ,you have to make careful preparations for the negotiation. [11:16.88]第一，你得仔細準備好談判 [11:19.97]As the saying goes, Know the enemy and know yourself ,you can fight a hundred battles with no danger of defeat. [11:24.26]俗話說，“知已知彼，百戰(zhàn)不殆” [11:28.56]The same is true of the prepartions for business negotiations. [11:30.86]商務(wù)談判的準備工作也是如此 [11:33.16]Before you go to the conference table, it is vitally important for you to investigate your opponent-the company ,its staff, capital and ,reputation etc... [11:39.48]在你走到談判桌之前，仔細調(diào)查你的對手，包括其公司、員工、資本、信譽等等，是非常重要的。 [11:45.80]You should prepare a draft of contract ,so when negotiating, you can be flexible in some minor aspects. [11:50.40]你應(yīng)該先準備一份合同草案，這樣，在談判時，你就可以在一些小的問題上放靈活些。 [11:55.00]but you should not give in when it comes to the key issues [11:56.93]但在關(guān)鍵問題上卻不能讓步。 [11:58.86]Remember your ultimate goal is to gain the maximum profit. [12:01.24]你得記住，你的最終目的是獲得最大程度的利潤。 [12:03.62]During the negotiation, you should stay calm ,speak clearly and directly. [12:06.88]在談判中，你得保持冷靜，說話清楚，直截了當。 [12:10.15]Don't use ambiguous words, such as perhaps or maybe. [12:12.45]不要使用諸如“或許”、“可能”等模棱兩可的詞匯。 [12:14.75]Secondly, choosing the proper site for negotiations in also very important . [12:17.83]第二，選擇適當?shù)恼勁械攸c也非常重要。 [12:20.91]You had better hold the negotiations somewhere you are familiar with, or in a neutral location. [12:24.52]你最好在一個你非常熟悉的地方或一個中立地點進行談判 [12:28.12]but you should always avoid holding the negotiation in a place, which is familiar to your opponent but new to you. [12:32.18]一定要避免在一個你對手十分熟悉、而你又十分陌生的地方進行談判 [12:36.24]Lastly , you should choose a good interpreter, [12:38.30]最后，你應(yīng)該選擇一個好的翻譯， [12:40.35]who not only has a good command of the foreign language, but also ,is very familiar with the subjects being discussed. [12:44.90]他不僅要精通外語，而且要對所談的內(nèi)容非常熟。 [12:49.46]The interpreter must be able to express your ideas accurately and clearly. [12:52.57]翻譯必須準確、清楚地表達你的意思。 [12:55.68]notes [12:56.45]筆記 [12:57.22]take into consideration [12:58.58]把……也考慮在內(nèi) [12:59.94]as the saying goes [13:00.84]俗話說 [13:01.74]know the enemy and know yourself, you can fight a hundred battles with no danger of defeat. [13:04.86]知已知彼，百戰(zhàn)不殆 [13:07.98]Have a good command of. [13:09.26]精通

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