導(dǎo)購英語口語 197期:退換服務(wù)(1)
Conversation 1
A: Hello, Pauline's Furniture Store, Faye speaking. How may I help you?
A：您好，寶林家具行，我是費伊。有什么可以為您效勞的嗎？
B: Hello, I ordered a dining table last week. The order arrived today, but there are severalscratches on the surface of the table. I would like to exchange it.
B：你好，我上星期訂購了一張餐桌。今天已經(jīng)送到了，但桌面上有些劃痕。我想換貨。
A: I'm terribly sorry about that. We could take it back and deliver a new one to you early nextweek. Would that suit you?
A：我對此感到非常抱歉。我們可以收回該產(chǎn)品，并在下星期初送一張新的給您。這對您來說方便嗎？
B: Well, I'm hosting a dinner party this weekend. Couldn't you make it any sooner?
B：這個嘛，我這個周末要舉辦一場晚宴。可否安排早一點。
A: If you'll hold, I'll just check with the delivery department.
A：請稍后，容我向送貨部查詢一下。
B: OK, thank you.
B：好的，謝謝你。
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