導(dǎo)購(gòu)英語(yǔ)口語(yǔ) 199期:退換服務(wù)(3)

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　　A: Good morning, sir. Can I help you?

　　A：早上好，先生，我能幫什么忙嗎?

　　B: Good morning. I bought this camera here a few months ago. It has ruined two tolls of filmalready.

　　B：早上好，好幾個(gè)月前我買的這個(gè)照相機(jī)，已經(jīng)毀壞了我兩個(gè)膠卷。

　　A: I'm so sorry to hear that.

　　A：很遺憾聽(tīng)到這個(gè)。

　　B: I hope you will be able to fix it or refund my money.

　　B：希望給我修理一下或退錢。

　　A: Have you brought the sales slip?

　　A：您帶著收貨單了嗎?

　　B: Yes, here it is.

　　B：帶來(lái)了， 給。

　　A: Sorry, sir. Your warranty was good for six months. It expired two weeks ago.

　　A：對(duì)不起，您的保修單是半年的，已經(jīng)過(guò)期兩個(gè)星期了。

　　B: Two weeks ago? What difference does two weeks make? I'm sure it was defective when Ibought it.

　　B：兩個(gè)星期，這有什么關(guān)系?我敢肯定買的時(shí)候就有問(wèn)題了。

　　A: Eh... That could be possible. But no one can tell.

　　A：嗯……那倒可能，但是誰(shuí)能證明呢。

　　B: What shall I do?

　　B：那我該怎么辦呢?

　　A: Well, you can leave it here for repairing, but there will be a charge.

　　A：嗯，您可以把它放在這兒修理一下，但要收費(fèi)。

　　B: A Charge? How could that be?

　　B：收費(fèi)?那怎么可能呢?

　　A: You know that your warranty has run out. There is nothing I can do.

　　A：您知道您的保修期已經(jīng)過(guò)了，我也沒(méi)辦法。

　　B: Can you make an exception in my case this time?

　　B：您能把這件事作為特例處理嗎?

　　A: I'm terribly sorry, sir. We can't set a precedent. I hope you can understand.

　　A：先生，實(shí)在對(duì)不起。我們不能開(kāi)這個(gè)先例，希望您能理解。