聽見英國 UNIT 12 LISTENING 3 Retuning Goods for Refund 要求退貨

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https://online2.tingclass.net/lesson/shi0529/0008/8855/Track69.mp3

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Vocabulary

接下來聽到的對話中，用到了1~5 所列出的單字和片語，請從(A)~(F)中選出意思最接近的選項(xiàng)。

1. realise (A) It’s disappointing.

2. instead (B) to give back money

3. That’s a pity. (C) to notice

4. refund (D) In the place of something previously mentioned

Listening Warm-Up

請根據(jù)對話內(nèi)容，選出一個(gè)正確的答案。

Where is this conversation being held?

(A) At a baby clothes shop

(B) At a paint shop

(C) At a bank

Task 1

下面列出的單字或片語，如果有在對話中出現(xiàn)，請?jiān)谇懊娲蚬醋鲇浱枴?/p>

_____ item

_____ girl

_____ pink

_____ wrong size

_____ 90cm

_____ the same colour

_____ return

_____ refund

_____cheque

_____bank

_____receipt

_____credit card

Task 2

請根據(jù)對話內(nèi)容，判斷下面句子是否正確，如果符合對話內(nèi)容，請?jiān)赥做記號，如果不符合，請?jiān)贔做記號。

1. The customer bought a clothes sized 90cm for her baby yesterday.

2. The customer was looking for a pink baby item.

3. The item the customer wanted was there but in a different colour.

4. The customer wanted the refund in cash.

5. The customer showed the receipt to the shop assistant.

Task 3

下面是對話一開始的部分， 請?jiān)俾犚淮螌υ?，在空格?nèi)填入遺漏的部分。

Shop Assistant: Hello. How can I help you?

Customer: Urm, yesterday, I bought this item here but I realized it’s the _______for my baby. I was looking for _____________but I couldn’t find one in the ___________.

Urm, if you’ve got this ______________one in the __________________, I’d like that _______, please. Could you possibly look for me?

SA: Sure, just a moment please.