Dear Service Department,
親愛的客服部:
I am afraid I would like a refund for the skirt I returned earlier. Because of the wrong size, I sent the skirt back to you on August 7, the day after it arrived. However, the skirt was included in the bill charged to my account. Could you refund me the money of the skirt?
我恐怕要拜托您退還我前幾日寄回的裙子的費用。由于尺碼錯誤,我在收到的第二天,也就是八月七日就退貨了。但是,我銀行賬戶結賬的金額中卻包含了這條裙子的費用。能否將這筆費用退還給我呢?
Please confirm receipt of this letter by Email.
收到這封信后請用電子郵件通知我。
Yours faithfully,
Emma Blake
愛瑪•布萊克 謹上