英語E-mail抄這本就夠了 Unit 11-10：投訴商家取消訂單

Dear Mr. Kenny,

敬愛的肯尼先生：

I was terribly sorry to know that you want to cancel our order No. PO0907020 this morning. Several deliveries of the components on this product had been delivered to your company in these months. I already dispatched our engineers to solve the software problem in your factory. Please tell me what else I can do about this matter.

我深感惶恐地懷著歉意，因今天早上聽到杰克森要取消我們的訂單 PO0907020。在這幾個月來這個產(chǎn)品的零組件已經(jīng)分批寄到你的公司，我也已經(jīng)調(diào)度了幾位工程師到你們工廠去解決軟件問題。請告訴我在這件事上還有什么可以做的，我只是想避免最糟的結(jié)果出現(xiàn)。

Looking forward to hearing good news from you.

期待能收到你的好消息!

Sincerely Yours,

Vincent Lin

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