英語口語情景短對話49-2：產(chǎn)品的包裝問題(MP3)

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你們的產(chǎn)品有些問題。

I'm sorry to hear that. It's hard to believe. What is the problem? We'll send a representative to check the cause. Please explain to him what the trouble is.

對這件事我很抱歉，真難以置信。問題是什么呢?我們會派一位代表去檢查一下原因。請向他說明問題的所在。

AII right, but there seems to be a problem with the packing. The packing seems to be too crude.

好的，不過好像是包裝上有問題。包裝看上去太粗糙了。

Is that so? Please accept our apologies for this problem.

是這樣嗎?如果是這個問題，請接受我們的道歉。

representative n.代表，代理人 a.(of)有代表性的

apology n.道歉，認(rèn)錯，愧悔