Dialogue
英語(yǔ)情景對(duì)話(huà)
A:May I help you?
A:我能為你效勞嗎?
B:Yes, I would like to return these slacks.
B:是的,我想退回這些長(zhǎng)褲。
A:Alright. Do you have your receipt?
A:好的,你有收據(jù)嗎?
B:Yes. Here it is. I bought them last week.
B:有的,在這兒。上星期才買(mǎi)的。
A:And why are you returning them?
A:為什么要退呢?
B:I bought them to go with a blouse of mine. But they don't really match.
B:我本想買(mǎi)來(lái)配我一件襯衫的,但是它們配起來(lái)不好看。
A:I see. Oh, wait. Ma'am, I'm sorry. These slacks were on sale.
A:我明白了。等一等,太太,對(duì)不起,這些是折扣品。
B:Yes, they were thirty percent off.
B:沒(méi)錯(cuò),它們是七折品。
A:I'm sorry, but we don't allow returns on sale items.
A:對(duì)不起,折扣品是不能退貨的。
B:I know many stores have that policy. But I have returned sale items here before.
B:我知道很多店都有這樣的規(guī)定,但是我曾經(jīng)在你們的店退過(guò)折扣品。
A:I'm sorry, but we usually don't do it. it is our policy.
A:對(duì)不起,我們通常不接受的,這是規(guī)定。
B:I just bought these slacks a week ago. And I am a regular customer here. Can you make an exception this time?
B:我上個(gè)星期才買(mǎi)的,而且我是你們的???。這次可以例外嗎?
A:Well. Let me talk to the manager for a moment. Madam, the manager says can do ii this time.
A:嗯,那讓我和經(jīng)理說(shuō)說(shuō)看。太太,經(jīng)理說(shuō)這次可以。
B:Good. I'm a regular customer here. I am glad you can make an exception for me.
B:太好了,我是你們的??停液芨吲d你們可以為我破這個(gè)例。
A:Please show me your receipt again.
A:再讓我看一看你的收據(jù)。
B:Here it is.
B:這里。
A:I will have to give you store credit, Mad am. If you find something else you like in the store, you can use the credit.
A:我會(huì)給你一些店鋪信用券,大太。你可以用這些信用券來(lái)挑你喜歡的東西。
B:Store credit is okay with me. I'm sure I will find something I like. I shop here a lot.
B:給我信用券也可以。我相信會(huì)找到我喜歡的東西,我常常來(lái)這里購(gòu)物。
A:We appreciate your business, Madam.
A:謝謝惠顧,太太。
擴(kuò)展閱讀:
地道英語(yǔ)對(duì)話(huà)
經(jīng)典電話(huà)英語(yǔ)對(duì)話(huà)