教你如何與人協(xié)商 第6期 協(xié)商保修期限

Jerry:My boss agreed to your price,although he found it a little high.He would like to keep working with your company,and he is also hoping that there will be some further incentives in the deal.What can you offer?

我的老板雖然覺(jué)得價(jià)格有些高,但還是同意了.我很愿意同貴公司合作,但希望能在生意中得到更多獎(jiǎng)勵(lì).您能給予我們什么?

Catherine:hummm.Well,we can extend our warranty .Normally we offer a six-month limited warranty.How would you like to get a one-year warranty?

嗯,我們可以延長(zhǎng)保修期.一般我們的有限條件保修是六個(gè)月.我們給你們一年的保修期如何?

Jerry:That sounds excellent,of course!

太棒了.

Catherine:It is twice the standard period;you won’t find that deal with our competitors.

這是正常保修期的兩倍,你在同類(lèi)的商家是得不到這樣的優(yōu)惠條件的.

Jerry:Just one question ;what do you mean by “limited”?

還有一個(gè)問(wèn)題.‘‘有限保修”的‘‘有限”是什么意思?

Catherine:Well,the cost of each product is fully refundable or replaceable in the first three months.After that ,we only repair the robotic parts .So you’ll have to return the product and let us repair it.

意思是三個(gè)月內(nèi)產(chǎn)品可以全額退款或更換.三個(gè)月后,我們只對(duì)電動(dòng)零件進(jìn)行保修.你必須把產(chǎn)品返還給我們修理.

Jerry:I see.Perhaps as you are extending the warranty ,you can extend the period in which products are fully refundable?

我明白了.你們既然可以延長(zhǎng)保修期,或許也能夠延長(zhǎng)全額退款的期限?

Catherine:I don’t see why not.After all,we have confidence in the quality of our product.

為什么不可以呢?我們對(duì)產(chǎn)品有信心.

Jerry:Now we’re talking!I think Mr.Johnson will go for that!

我們就這么決定了.我想Johnson 先生會(huì)選擇和你們合作的.