https://online2.tingclass.net/lesson/shi0529/0009/9908/10.mp3
https://image.tingclass.net/statics/js/2012
Operator: Pacific Bell. May I help you?
Dave: Yes, I'd like to set up a telephone service, please.
Operator: Do you presently have service?
Dave: No, this is new.
Operator: All right! I'll connect you with our customer service department. Please hold.
Dave: Thanks!