On the one hand,most important for us in the way of skills is the ability to communicate.Can people speak clearly? Can they articulate the kind of person they believe themselves to be? In what kind of work situations do they perform well? What are their strengths and weaknesses? We want to know about the personal qualities of the individual, so I try to ask questions to draw them but and attempt to find out if they have a sense of themselves. If they do have good communication skills, they will be able to do this logically and concisely.
On the other hand,I am looking for creativity.Can they be instinctive? I will ask some "off-the-wall" questions just to see if this throws them. How do they respond in these tough situations?Can they be creative with their answers? This is very important when they are out in business situations with customers. They will have to respond to very sudden changes and problem-solving situations that they are not necessarily familiar with, and I want to know if they can handle them.
了解雇主在潛在的雇員身上尋求什么有助于應聘者為面試做準備。一位大公司的面試官被問及這樣的問題:你在應聘者身上尋求什么樣的技能?你如何確認他們是否有這樣的能力?他回答道:
一方面,在技能上對我們來說最重要的一點是溝通能力——應聘者是否能清楚地表達?他們是否能清楚地說明他們自己是什么樣的人?在什么樣的工作環(huán)境下他們能出色地發(fā)揮自己的水平?他們的優(yōu)缺點是什么?我們想知道個人的品質,所以我要問些問題以探明他們的性格品質,并試圖發(fā)現(xiàn)他們是否有自我意識。若他們確實有良好的交際能力,他們就能做到邏輯分明,簡潔清晰地回答問題。
另一方面,我尋求創(chuàng)造力——他們是否有隨機應變的能力?我會問一些古怪的問題來看看他們會不會為此慌亂、驚愕。在這樣嚴峻的情況下,他們如何回答問題———他們的答案會具有創(chuàng)造性嗎?這點在他們外出與客戶會談時相當重要。他們在情況迅速改變時及他們在不熟悉的情況下解決問題時,不得不做出一定的反應。