林超倫實戰(zhàn)口譯練習筆記 80 羅克維爾第一接觸點
Third, Rockwell First Point Contact. It is a global provider of complete customer contact solutions that support multiple channels, including voice, e-mail, web, wireless and VoIP, through a unique open interaction infrastructure. The first to develop technology to help automate customer call centers, Rockwell FirstPoint Contact has a 30 year global reputation for reliability, dependability, on-time, on-budget delivery and superior customer service.
第三，羅克維爾第一接觸點。這是一個全套顧客接觸解決方案的全球供應商，這些方案支持多種渠道，包括聲音、電子郵件、網(wǎng)站、無線和和VoIP。采用的是一種獨特的開放式互動基礎結構。第一個開發(fā)技術使顧客服務電話中心自動化的就是“羅克維爾第一接觸點”。他們30年來，由于可靠、可仰賴、及時并且依照預算的送達，還有超凡的顧客服務而譽滿全球。
