服務(wù)英語·禮賓服務(wù) 黃金句

服務(wù)英語·禮賓服務(wù) 黃金句

1. 取送行李

1) Is this your baggage?

這是您的行李嗎？

2) Is this everything, sir?

這是全部東西嗎，先生？

3) May I take them for you?/Let me help you with your luggage.

我來幫您拿好嗎？/讓我來幫您拿行李吧。

4) I hope I'm not disturbing you.

我希望沒有打擾您。

5) Just a moment, madam. I'll bring them to you right away.

等一會(huì)兒，夫人。我馬上送來。

6) The bellboy will show you to your room, sir.

先生，行李員會(huì)送您到房間的。

7) You may leave your luggage in the concierge.

您可以把行李放在禮賓部。

8) Would you like to store your luggage here?

您要在這里寄存行李嗎？

9) Don't worry, your luggage will be sent up at once.

別擔(dān)心，您的行李很快就會(huì)送上去的。

10) When you check out, please call 6849 and we'll help you with your luggage immediately.

如果您要退房，請致電6849，我們將馬上幫您運(yùn)送行李。

11) I'll send the luggage up by another lift.

我乘另一部電梯把行李送上去。

12) Do you mind if I put your luggage here?

我把您的行李放在這里好嗎？

2. 安排房間

1) Please sign your name here.

請您在這里簽名。

2) Here is your room key.

給您房間鑰匙。

3) This way, please.

這邊請。

4) After you, please./You first, please.

你先請。

5) Here we are, sir, room 1101.

先生，1101房到了。

3. 提供服務(wù)

1) May I know your room number?/What's your room number, please?

您能告訴我您的房間號嗎？

2) May I have a look at your room card?

我可以看一下您的房卡嗎？

3) Would you like me to call a taxi for you?

你需要我為你叫一輛出租車嗎？

4) It's about 20 minutes by taxi from here to the airport.

從這里到機(jī)場大概需要20分鐘。

5) I'm sorry to have kept you waiting for such a long time.

對不起讓你久等了。

6) Would you please tell me your phone number?

您能告訴我您的電話號碼嗎？

7) Is there anything else I can do for you?

還有什么事我能幫您做嗎？

8) I see what you mean.

我了解你的意思。