確保工作中有效溝通的7種方法

確保工作中有效溝通的7種方法

Sometimes spotting barriers to communication at work can be fairly easy. When miscommunication is left unaddressed, you may see it in the form of workplace conflict or decreased productivity. There’s a tendency for miscommunication to happen when there is little transparency. And sometimes this may be unintentional.

有時(shí)候發(fā)現(xiàn)工作中經(jīng)常出現(xiàn)溝通的障礙，當(dāng)溝通不暢這一問題得不到解決時(shí)，你可能會(huì)看到職場(chǎng)沖突或工作效率下降。當(dāng)缺乏透明度時(shí)，往往會(huì)發(fā)生溝通不暢，有時(shí)這可能是無意的。

Many people think they are effective communicators because they went to school or have a certain amount of work experience, but in reality they still struggle to influence others with their message. The result of ineffective communication is missed opportunity, lost time and wasted resources – all because they didn’t have high impact conversations.

許多人認(rèn)為他們是有效的溝通者，因?yàn)樗麄兩蠈W(xué)學(xué)過或有一定的工作經(jīng)驗(yàn)，但實(shí)際上，他們?nèi)匀慌τ盟麄兊男畔⒂绊懰?。無效溝通的結(jié)果是錯(cuò)失機(jī)會(huì)、浪費(fèi)時(shí)間和資源——所有這些都是因?yàn)樗麄儧]有進(jìn)行高影響力的對(duì)話。

You may notice a number of factors influencing clear, effective, and transparent communication at work: personal characteristics, physical distance, the message itself, context, jargon used and culture. Below are 7 ways to ensure effective communication at work so that you can create an efficient, productive and inclusive work environment.

在工作中，你可能會(huì)注意到一些影響清晰、有效和透明溝通的因素:個(gè)人特征、物理距離、信息本身、語境、使用的術(shù)語和文化。下面是確保工作中有效溝通的7種方法，這樣你就能創(chuàng)造一個(gè)高效的、有成果的和包容的工作環(huán)境。

1. Know Your Audience Well

了解你的交談對(duì)象

2. Seek to Understand the Situation and Clarify

試著了解情況并澄清

3. Listen on Multiple Levels

多層面聆聽

4. Review How You Receive Feedback

回顧你是如何收到反饋的

5. Provide Objective and Observable Feedback

提供客觀和可觀察的反饋

6. Follow-up, Confirm and Create Accountability

跟進(jìn)，確認(rèn)并建立問責(zé)制

7. Use the 7C’s of Communication

使用交流中的7種策略

(7C:Completeness、Conciseness、Consideration、Clarity、Concreteness、Courtesy、Correctness)

Ways to ensure effective communication at work takes practice and time.

確保工作中有效溝通的方法需要實(shí)踐和時(shí)間檢驗(yàn)。

Keep these 7 strategies top of mind to enhance your communications at work so that your messages are clear and transparent.

把這7個(gè)策略放在首位，在工作中加強(qiáng)溝通，讓你的信息清晰透明。

Continue to grow and fine-tune your skills!

繼續(xù)成長(zhǎng)，調(diào)整你的技能!

What is one thing you can work on this month to enhance your communication at work?

這個(gè)月你可以做什么來加強(qiáng)你在工作中的溝通?

Be specific and challenge yourself by setting a SMART goal for workplace communication — Specific, Measurable, Attainable, Relevant, Time-bound!

為工作場(chǎng)所的交流設(shè)定一個(gè)明智的目標(biāo)——具體的、可衡量的、可實(shí)現(xiàn)的、相關(guān)的、有時(shí)間限制的!