describe the problems
explain how these problems are affecting the public
suggest some changes that could be made.
范文:
Dear Sir or Madam,
I am writing to bring to your attention some issues with my local train service.
I take the Bam train from Manchester to Liverpool every morning. This week, my train has arrived at least 10 minutes late each day, and I have been unable to find a seat due to overcrowding.
Passengers are becoming increasingly frustrated. I have seen several people complain to members of your staff that the delays are making them late for work, and the overcrowding means that many of us are
forced to stand in the central aisle of the train for the duration of the journey. This is extremely uncomfortable.
I would like to suggest that you run a more regular service on the Manchester to Liverpool line. Another solution would be to add an extra carriage to trains at peak times in order to provide more space.
I hope you will address these concerns as soon as possible.
Yours faithfully,
Paul Jones(162)