九種方法提高你的溝通技能

Communication is an essential part of work and home life. Understanding how to be a good communicator can be an important productivity tool, one that’s frequently neglected. Poor communication can often have disastrous results; lost time, injured feelings, frustration, ineffective meetings, unproductive teamwork, resulting in a general lack of career advancement and goal achievement. To become effective communicators we need to be aware of a few fundamental tips we can use in our work and life interactions. Regardless of the situation, the same rules apply.

溝通是工作和生活中都必不可少的一部分。了解如何能更好地溝通可以極大地提高工作效率，但是這一點(diǎn)往往被人們所忽略。溝通不善經(jīng)常會(huì)導(dǎo)致?lián)p失慘重;浪費(fèi)時(shí)間、傷害感情、令人失望、會(huì)議無效、團(tuán)隊(duì)工作沒有收獲，結(jié)果是很難在職場(chǎng)晉升，也很難實(shí)現(xiàn)目標(biāo)。要想有效地溝通，我們需要了解幾個(gè)基本的溝通方法，把這些方法用在工作和生活的交往中。無論何種情況，這些規(guī)則都適用。

1. Show Appreciation

表示感謝

Prior to getting into the meat of your conversation, be sure to express your thanks for the other individual’s time. Time is an extremely precious resource, and it is important to be respectful and considerate of that. Also, complement or recognize any positive contribution they are making. Appreciation and praise can go a long way towards building good rapport.

在開始談話之前，一定要向?qū)Ψ匠槌鰰r(shí)間和你談話表示感謝。時(shí)間是非常寶貴的資源，能意識(shí)到這一點(diǎn)并表示敬意是非常重要的。另外，對(duì)他人做出的貢獻(xiàn)要給予認(rèn)可并加以贊美。欣賞和贊美對(duì)建立融洽的關(guān)系有很大幫助。

2. Connect

建立聯(lián)系

Connect on a personal level if possible. Look for places where interests overlap if any exist. Even in a professional situation, there may be some personal interests in common, hobbies, sports, children, etc. Take care to avoid such controversial topics as political leanings or religious beliefs. A real sense of connection makes a difference in the tone and outcome of the current conversation and most likely future communications as well.

有可能的話和他人建立私交。看一下你們是否有相同的興趣。即使是專業(yè)人士，也會(huì)有一些相同的興趣和業(yè)務(wù)愛好，如體育愛好、育兒等。要注意避免如政治傾向或宗教信仰等有爭(zhēng)議性的話題。建立私交后，談話的語氣和結(jié)果都會(huì)變得不同，未來的交流也可能有所不同。

3. Stay positive

保持積極的心態(tài)

Maintaining a positive attitude is crucial to productive communications. Be constructive rather than negative or complaining. People shut down, effectively ending any real communication when they feel attacked or criticized. Be encouraging and kind even when expressing concerns or displeasure.

要想有效地溝通，保持積極的心態(tài)至關(guān)重要。要給出建設(shè)性的建議，而不是負(fù)面的批評(píng)或者抱怨。當(dāng)人們覺得受到攻擊或批評(píng)時(shí)，就會(huì)斷絕聯(lián)系不進(jìn)行任何真正溝通。即使是表達(dá)憂慮或不悅時(shí)也要友善待人、振奮人心。

4. Watch tone

注意語調(diào)

While it’s sometimes necessary to be assertive in order to make your point, don’t be aggressive. There is a fine line between the two. Try not to cross it. An adversarial tone is not in any way productive. Be confident and direct, while still adopting a calm, cooperative tone.

雖然有時(shí)在陳述自己觀點(diǎn)時(shí)要顯得自信，但是不要咄咄逼人。這兩者之間有著細(xì)微的界限，不要越界。對(duì)抗性的語調(diào)不會(huì)有任何好的 結(jié)果。要自信而率直，并保持沉著合作的語調(diào)。