不少商家和企業(yè)都開始在各大網(wǎng)絡(luò)平臺(tái)進(jìn)行廣告宣傳,可是這些電子廣告的效果究竟如何?寶潔公司的品牌總監(jiān)Marc Pritchard向線上廣告提出了質(zhì)疑——網(wǎng)絡(luò)宣傳可能只是一個(gè)吃力不討好的營(yíng)銷方式。
測(cè)試中可能遇到的詞匯和知識(shí):
obfuscation困惑;模糊;昏迷[,ɑbf?s'ke??n]
watershed流域;分水嶺;集水區(qū);轉(zhuǎn)折點(diǎn)['w??t??ed]
gumption進(jìn)取心;氣概;精力['g?m(p)?(?)n]
perpetrate犯(罪);做(惡)['p??p?tre?t]
exponential指數(shù)的[,eksp?'nen?(?)l]
baffling迷惑人的;阻礙的;挫敗的;變幻的['bæfli?]
contempt輕視,蔑視;恥辱[k?n'tem(p)t]
By Ian Leslie
This year is a watershed for the advertising industry: for the first time, marketers will spend more online than on television. Nevertheless, 2017 may end up being remembered for advertisers finally finding the gumption to ask technology companies they have made rich what exactly they are paying for.
Ever since it became an article of faith that online marketing is vastly more efficient than conventional methods, clients have shifted dollars out of TV and print and into digital media. The biggest advertiser of all, Procter & Gamble (P&G) led the way. In 2012, it announced to Wall Street that it would make $1bn in savings by targeting consumers through digital and social media. Unfortunately, it didn't translate into sales growth; since then, P&G has become increasingly sceptical of the promises of online advertising platforms. The creeping doubts are not confined to P&G. In a survey conducted by the Interactive Advertising Bureau (IAB) over 70 per cent of marketing executives expressed dissatisfaction with the state of digital marketing. Clients are finding it increasingly hard to tell how their marketing budgets are being spent and some are beginning to smell a rat.
In January, P&G's chief brand officer, Marc Pritchard, went further than any senior client has yet done in articulating the concerns. In a speech to the IAB's annual conference, he came close to accusing the digital industry of perpetrating a massive con.
Mr Pritchard began by noting that the age of online advertising had brought with it an “exponential increase in crap”. No wonder consumers are resorting to ad blockers, he said, with so many bad ads interrupting their feeds and slowing down page loads. Mr Pritchard then observed that it is not even clear if consumers are seeing the online ads they don't block. An ad can flash up on a screen for a fraction of a second and be counted as a view, or “impression”, at which point the media owner and agency take their cut.
But the client cannot be sure if it registered in a consumer's consciousness, nor indeed if a consumer was present at all: a recent investigation by the Association of National Advertisers found that up to 37 per cent of online impressions are made by bots — fake consumers.
The bots are allowed to flourish because the business of buying and placing ads has been handed to machines and made bafflingly complex. Media buying and selling is increasingly run by software that delivers hyper-targeted ads across multiple platforms, supposedly to make every ad dollar count more.
But there seems to be no real evidence of it being good for any business except that of the software vendors, agencies and social media platforms. Without mentioning either by name, Mr Pritchard took aim at Facebook and Google, who have sucked in ad dollars while failing to get serious about measuring the effectiveness of ads that run on their platforms. So far, they refuse to publish their data or agree to an industry-wide standard for measurement, verified by a third party, as TV companies did years ago.
The digital age of transparency is just as often an age of obfuscation. Mr Pritchard recalled putting the case for third party verification to a senior executive at an unnamed digital platform, only to be told: “You should know that your competitors are spending billions with us without that.” As he relayed this response, Mr Pritchard made his contempt for it crystal clear. “Frankly,” he told his audience, “the jig is up.”
Facebook's explosive growth has depended in part on exploiting the naivety of advertisers. That may be about to change.
1.What cause P&G doubt the promises of online advertising platforms?
A.The investments on digital advertising didn't translate into sales growth
B.There were plenty of competitors in the field
C.Its marketing researchs didn't give positive feedbacks
D.They didn't find suitable platforms
答案(1)
2.What percentage of marketing executives are not satisfied with digital advertising?
A.40%
B.50%
C.60%
D.70%
答案(2)
3.Why does Mr Pritchard believe the age of online advertising create “exponential increase in crap”?
A.Online advertising lacks attractiveness and may not be seen by real consumers
B.Companies put less money than before
C.There weren't enough market research to backup online commercials
D.Customers are paying more attention to print and TV ads
答案(3)
4.Mr Pritchard accused Facebook and Google for what?
A.They charge a lot for putting ads on their platforms but fell to make them effective to their users
B.They didn't make full use of the money they receive from clients
C.They put ads on the bottom of their pages
D.They make negative comments on P&G's products
答案(4)
(1)答案:A.The investments on digital advertising didn't translate into sales growth
解釋:2012年寶潔公司對(duì)外宣稱,該公司將因在網(wǎng)絡(luò)和社交媒體上的廣告宣傳獲得高達(dá)十億銷售收入,但是事實(shí)是巨大的資金投入沒能轉(zhuǎn)化為現(xiàn)實(shí)的銷售增長(zhǎng),寶潔公司此后對(duì)于線上平臺(tái)的廣告宣傳效果存在疑慮。
(2)答案:D.70%
解釋:根據(jù)IAB的調(diào)查,超過(guò)七成的市場(chǎng)總監(jiān)對(duì)于線上廣告的宣傳效果表示懷疑。
(3)答案:A.Online advertising lacks attractiveness and may not be seen by real consumers
解釋:Mr Pritchard認(rèn)為在進(jìn)行線上營(yíng)銷時(shí)很多企業(yè)都沒有弄清消費(fèi)者的真正需求而設(shè)計(jì)了許多“壞廣告”,而更為致命的是許多廣告的瀏覽量存在造假成為,更多的消費(fèi)者根本沒有看到這些廣告。
(4)答案:A.They charge a lot for putting ads on their platforms but fell to make them effective to their users
解釋:Mr Pritchard雖然沒有直接點(diǎn)名道姓,但他暗示Facebook和Google這兩家企業(yè)雖然收取的廣告費(fèi)用極高,但卻從沒對(duì)其廣告服務(wù)的有效性進(jìn)行考量。