外貿英語一點通第212期:酒店入住之取消預訂

[00:00.09]Cancel a reservation 取消預訂 [00:01.08]Room reservations. May I help you? 訂房服務，有什么可以幫忙的嗎？ [00:05.06]Yes. I'd like to cancel a reservation, because the travel schedule has been changed. 由于旅行行程的改變我想取消預訂的房間。 [00:10.04]That's OK. Could you tell me in whose name was the reservation made? 好的，請告訴我預訂者的姓名。 [00:13.30]White. Can you spell it? Yes. W-H-I-T-E. 懷特。您能拼寫一下嗎？好的。W-H-I-T-E。 [00:17.24]And what was the date of the reservation? 您預訂的時間？ [00:21.38]From October 18th for 4 nights. 從10月18日開始，4個晚上。 [00:23.55]Excuse me, but is the reservation for yourself or for another party? 麻煩問一下，預訂者是您本人還是其他人呢？ [00:27.52]It's for my boss. 是我的老板。 [00:30.43]Well, may I have your name and phone number, please? 好的，可以留下您的姓名和電話號碼嗎？ [00:33.01]Yes, it's Ellen Smith, and my number is (0211) 232-3982. 好的，艾倫·史密斯，電話是(0211) 232-3982。 [00:37.51]Thank you, ma'am. I will cancel Mr. White's reservation from October 18th for 4 nights. My name is Liu Lin and we look forward to another chance to serve you. 謝謝您，女士。我將幫您取消懷特先生從10月18日開始4個晚上的預訂。我的名字是劉琳，希望今后有機會再次為您服務。 [00:49.16]Thank you the same, Miss Liu. 也謝謝你，劉小姐。 [00:51.23]It's my pleasure. Goodbye. 不客氣，再見。

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